60-Second SoTL – Episode 19

This week’s episode features an open-access article from Teaching & Learning Inquiry and examines instructors’ emotional responses when they give students assessment feedback:

Hill, Jennifer, Kathy Berlin, Julia Choate, Lisa Cravens-Brown, Lisa McKendrick-Calder, and Susan Smith. 2023. “Emotions Experienced by Instructors Delivering Written Feedback and Dialogic Feed-Forward.” Teaching and Learning Inquiry 11. https://doi.org/10.20343/teachlearninqu.11.6

View a transcript of this episode.

The episode was hosted by Jessie L. Moore, Director of the Center for Engaged Learning and Professor of Professional Writing & Rhetoric. 60-Second SoTL is produced by the Center for Engaged Learning at Elon University.

Read Other Recent Studies of Feedback Processes

  • Carless, David, and David Boud. 2018. “The Development of Student Feedback Literacy: Enabling Uptake of Feedback.” Assessment and Evaluation in Higher Education 43 (8): 1315–25. https://doi.org/10.1080/02602938.2018.1463354. [Open Access]
  • Carless, David, and Naomi Winstone. 2020. “Teacher Feedback Literacy and its Interplay with Student Feedback Literacy.” Teaching in Higher Education. https://doi.org/10.1080/13562517.2020.1782372.
  • Carless, David, Diane Salter, Min Yang, and Joy Lam. 2011. “Developing Sustainable Feedback Practices.” Studies in Higher Education 36 (4): 395–407. https://doi.org/10.1080/03075071003642449.
  • Chalmers, Charlotte, Elaine Mowat, and Maggie Chapman. 2018. “Marking and Providing Feedback Face-to-Face: Staff and Student Perspectives.” Active Learning in Higher Education 19 (1): 35–45. https://doi.org/10.1177/1469787417721363.
  • Hill, Jennifer, and Harry West. 2020. “Improving the Student Learning Experience through Dialogic Feed-Forward Assessment.” Assessment and Evaluation in Higher Education 45 (1): 82–97. https://doi.org/10.1080/02602938.2019.1608908.
  • Hill, Jennifer, and Harry West. 2022. “Dialogic Feed-Forward in Assessment: Pivotal to Learning but not Unproblematic.” Teaching & Learning Inquiry 10: https://doi.org/10.20343/teachlearninqu.10.20. [Open Access]
  • Hill, Jennifer, Kathy Berlin, Julia Choate, Lisa Cravens-Brown, Lisa McKendrick Calder, and Susan Smith. 2021b. “Exploring the Emotional Responses of Undergraduate Students to Assessment Feedback: Implications for Instructors.” Teaching & Learning Inquiry 9 (1), 294–316. https://doi.org/10.20343/teachlearninqu.9.1.20. [Open Access]
  • Hill, Jennifer, Kathy Berlin, Julia Choate, Lisa Cravens-Brown, Lisa McKendrick Calder, and Susan Smith. 2021c. “Can Relational Feed-Forward Enhance Students’ Cognitive and Affective Responses to Assessment?” Teaching & Learning Inquiry 9 (2): https://doi.org/10.20343/teachlearninqu.9.2.18. [Open Access]
  • Myyry, Liisa, Terhi Karaharju-Suvanto, Marjo Vesalainen, Anna-Maija Virtala, Marja Raekallio, Outi Salminen, Katariina Vuorensola, and Anne Nevgi. 2020. “Experienced Academics’ Emotions related to Assessment.” Assessment & Evaluation in Higher Education 45 (1): 1–13. https://doi.org/10.1080/02602938.2019.1601158.
  • Paris, Brit. M. 2022. “Instructors’ Perspectives of Challenges and Barriers to Providing Effective Feedback.” Teaching & Learning Inquiry 10. https://doi.org/10.20343/teachlearninqu.10.3. [Open Access]
  • Pitt, Edd, and Lin Norton. 2017. “‘Now that’s the Feedback I Want!’ Students’ Reactions to Feedback on Graded Work and What They Do With It.” Assessment & Evaluation in Higher Education 42 (4): 499–516. https://doi.org/10.1080/02602938.2016.1142500.
  • Reimann, Nicola, Ian Sadler, and Kay Sambell. 2019. “What’s in a Word? Practices Associated with ‘Feedforward’ in Higher Education.” Assessment and Evaluation in Higher Education 44 (8): 1279–90. https://doi.org/10.1080/02602938.2019.1600655.
  • Ryan, Tracii, and Michael Henderson. 2018. “Feeling Feedback: Students’ Emotional Responses to Educator Feedback.” Assessment and Evaluation in Higher Education 43 (6): 880–92. https://doi.org/10.1080/02602938.2017.1416456.
  • Spaeth, Ellen. 2018. “On Feedback and Emotional Labour.” Journal of Perspectives in Applied Academic Practice 6 (3): 83–86. https://jpaap.ac.uk/JPAAP/article/view/359/509. [Open Access]

Explore the Center’s Other Resources on Feedback

Two women sit at a desk. One has a laptop open with her hand hovering over the trackpad. Both have cups and saucers in front of them. An overlay reads, "Talking Through Feedback."

Dialogic Feed-Forward

60-Second SoTL – Episode 16 This week’s episode features an open-access article from Teaching & Learning Inquiry and examines the long-term feedback literacy outcomes of supplementing written feedback with a student-instructor meeting to discuss student-led action plans for improvement: Hill, Jennifer,…

A hand holds a marker putting the finishing touches on an arrow pointing right. Above the arrow is the phrase "future-oriented feedback."

Future-Oriented Feedback

60-Second SoTL – Episode 15 Featuring an open-access article from the Journal of the Scholarship of Teaching and Learning, this episode explores how feedback type, feedback orientation, and goal orientation inform feedback effectiveness for student learning: Paulson Gjerde, Kathy, Deborah Skinner, and…

Cartoon image of a person pointing to five stars above cartoon representations of rating or review comments. To the side, text reads: "Feedback encounters: Understanding how students engage with feedback. Listen now."

Feedback Encounters

60-Second SoTL – Episode 12 This week’s episode features an open-access article from Assessment & Evaluation in Higher Education and explores feedback encounters as a framework for studying feedback processes: Jensen, Lasse X., Margaret Bearman, and David Boud. 2022. “Feedback Encounters:…

A man and a woman look at a tablet that the woman holds. She points to something on the screen. An overlay reads, "What challenges do instructors experience in providing effective feedback?"

Challenges to Providing Effective Feedback

60-Second SoTL – Episode 8 This week’s episode features a recent article from the open-access journal, Teaching & Learning Inquiry, and explores instructors’ perspectives on challenges to providing effective feedback: Paris, Brit M. 2022. “Instructors’ Perspectives of Challenges and Barriers…

A wooden grid with wooden tiles spelling out "Feedback"

Disconnect between Instructor Feedback Beliefs and Practices

For many students, meaningful engagement with faculty beyond superficial classroom exchanges happens through the exchange of feedback on student work. Studies have shown that feedback that students receive from their teachers is crucial to their learning process and guides their…