60-Second SoTL – Episode 19

This week’s episode features an open-access article from Teaching & Learning Inquiry and examines instructors’ emotional responses when they give students assessment feedback:

Hill, Jennifer, Kathy Berlin, Julia Choate, Lisa Cravens-Brown, Lisa McKendrick-Calder, and Susan Smith. 2023. “Emotions Experienced by Instructors Delivering Written Feedback and Dialogic Feed-Forward.” Teaching and Learning Inquiry 11. https://doi.org/10.20343/teachlearninqu.11.6

View a transcript of this episode.

The episode was hosted by Jessie L. Moore, Director of the Center for Engaged Learning and Professor of Professional Writing & Rhetoric. 60-Second SoTL is produced by the Center for Engaged Learning at Elon University.

Read Other Recent Studies of Feedback Processes

  • Carless, David, and David Boud. 2018. “The Development of Student Feedback Literacy: Enabling Uptake of Feedback.” Assessment and Evaluation in Higher Education 43 (8): 1315–25. https://doi.org/10.1080/02602938.2018.1463354. [Open Access]
  • Carless, David, and Naomi Winstone. 2020. “Teacher Feedback Literacy and its Interplay with Student Feedback Literacy.” Teaching in Higher Education. https://doi.org/10.1080/13562517.2020.1782372.
  • Carless, David, Diane Salter, Min Yang, and Joy Lam. 2011. “Developing Sustainable Feedback Practices.” Studies in Higher Education 36 (4): 395–407. https://doi.org/10.1080/03075071003642449.
  • Chalmers, Charlotte, Elaine Mowat, and Maggie Chapman. 2018. “Marking and Providing Feedback Face-to-Face: Staff and Student Perspectives.” Active Learning in Higher Education 19 (1): 35–45. https://doi.org/10.1177/1469787417721363.
  • Hill, Jennifer, and Harry West. 2020. “Improving the Student Learning Experience through Dialogic Feed-Forward Assessment.” Assessment and Evaluation in Higher Education 45 (1): 82–97. https://doi.org/10.1080/02602938.2019.1608908.
  • Hill, Jennifer, and Harry West. 2022. “Dialogic Feed-Forward in Assessment: Pivotal to Learning but not Unproblematic.” Teaching & Learning Inquiry 10: https://doi.org/10.20343/teachlearninqu.10.20. [Open Access]
  • Hill, Jennifer, Kathy Berlin, Julia Choate, Lisa Cravens-Brown, Lisa McKendrick Calder, and Susan Smith. 2021b. “Exploring the Emotional Responses of Undergraduate Students to Assessment Feedback: Implications for Instructors.” Teaching & Learning Inquiry 9 (1), 294–316. https://doi.org/10.20343/teachlearninqu.9.1.20. [Open Access]
  • Hill, Jennifer, Kathy Berlin, Julia Choate, Lisa Cravens-Brown, Lisa McKendrick Calder, and Susan Smith. 2021c. “Can Relational Feed-Forward Enhance Students’ Cognitive and Affective Responses to Assessment?” Teaching & Learning Inquiry 9 (2): https://doi.org/10.20343/teachlearninqu.9.2.18. [Open Access]
  • Myyry, Liisa, Terhi Karaharju-Suvanto, Marjo Vesalainen, Anna-Maija Virtala, Marja Raekallio, Outi Salminen, Katariina Vuorensola, and Anne Nevgi. 2020. “Experienced Academics’ Emotions related to Assessment.” Assessment & Evaluation in Higher Education 45 (1): 1–13. https://doi.org/10.1080/02602938.2019.1601158.
  • Paris, Brit. M. 2022. “Instructors’ Perspectives of Challenges and Barriers to Providing Effective Feedback.” Teaching & Learning Inquiry 10. https://doi.org/10.20343/teachlearninqu.10.3. [Open Access]
  • Pitt, Edd, and Lin Norton. 2017. “‘Now that’s the Feedback I Want!’ Students’ Reactions to Feedback on Graded Work and What They Do With It.” Assessment & Evaluation in Higher Education 42 (4): 499–516. https://doi.org/10.1080/02602938.2016.1142500.
  • Reimann, Nicola, Ian Sadler, and Kay Sambell. 2019. “What’s in a Word? Practices Associated with ‘Feedforward’ in Higher Education.” Assessment and Evaluation in Higher Education 44 (8): 1279–90. https://doi.org/10.1080/02602938.2019.1600655.
  • Ryan, Tracii, and Michael Henderson. 2018. “Feeling Feedback: Students’ Emotional Responses to Educator Feedback.” Assessment and Evaluation in Higher Education 43 (6): 880–92. https://doi.org/10.1080/02602938.2017.1416456.
  • Spaeth, Ellen. 2018. “On Feedback and Emotional Labour.” Journal of Perspectives in Applied Academic Practice 6 (3): 83–86. https://jpaap.ac.uk/JPAAP/article/view/359/509. [Open Access]

Explore the Center’s Other Resources on Feedback

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Perspectives on Assessment and Feedback: Interview with Rachel Forsyth, Part 1 

While exploring various models of assessment and feedback in recent months, an opportunity presented itself to gain some expert perspectives on these topics. I recently met Rachel Forsyth, author of the book Confident Assessment in Higher Education, at the 2023…

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An Admission and Overview: Models of Assessment and Feedback

The week before my first teaching experience, I had a 20-minute chat with the assistant department chair on how to teach college students. He handed me a printout of class roles for two lab sections of Introduction to College Algebra—36…

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Refresh: Demonstrating Knowledge Using Oral Assessments

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A faculty member and a student sit on opposite sides of a table, engaged in conversation.

Demonstrating Knowledge Using Oral Assessments

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Dialogic Feed-Forward

60-Second SoTL – Episode 16 This week’s episode features an open-access article from Teaching & Learning Inquiry and examines the long-term feedback literacy outcomes of supplementing written feedback with a student-instructor meeting to discuss student-led action plans for improvement: Hill, Jennifer,…

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Future-Oriented Feedback

60-Second SoTL – Episode 15 Featuring an open-access article from the Journal of the Scholarship of Teaching and Learning, this episode explores how feedback type, feedback orientation, and goal orientation inform feedback effectiveness for student learning: Paulson Gjerde, Kathy, Deborah Skinner, and…